Frequently Asked Questions

Who are the clients that Allcare Home Health Agency provide care for?
Allcare Home Health Agency provide care for individuals of all ages.

Who conducts Allcare Home Health Agency assessment?
A registered nurse does all of our home health assessments.

Can we meet the caregiver before we start services?
Yes. If time permits, it is always a good idea for a one on one meet with several caregivers so you can choose the person that best suits your needs.

Will Medicare pay for home health aide service?
Medicare pays for a home health aide service only when the patient is receiving skilled nursing services as well. In most cases Medicare will not pay for a home health aide service by itself.

What are your rates for service?
Our rates depends on the level and duration of care required to provide proper care for you or your loved one.

What payment methods will Allcare Home Health Agency accept?
Private Pay: Either personal check or cashier check
Insurance: We accept most long term care insurance
Medicaid: We bill for Medicaid programs
VA: We bill VA medical only if services are authorized through our agency

How does billing work?
We send out an invoice to you or your loved ones, or your insurance company weekly.

Do I have to pay the caregiver directly?
No, it is never your responsibility to pay the caregiver. Allcare Home Health Agency handles all caregiver pay directly.

Should I hire my own aide directly?
Hiring an aide on your own can be risky undertaking and may cause unnecessary financial and personal risks for you and your family. How can you check their background and their experience? What if they cannot make it to work as agreed? When you work with Allcare Home Health Agency we will thoroughly interview and screen (conduct background checks) our aides. We have on-call aides available for an emergency. We are also bonded and insured for any eventualities.

How can I set an appointment for a home health needs assessment?
You can use our online request service (set an appointment) or call our office at (919) 301-0236.